Before you book
Questions & answers
The things folk ask us most, answered straight. If yours isn’t here, just ask — we’re happy to talk it through.
Which areas around Bishop Auckland do you cover?
We’re based in Bishop Auckland and cover the town and the County Durham towns around it — Spennymoor, Crook, Willington, Shildon, Newton Aycliffe, Ferryhill, Barnard Castle and into Durham City. For moves abroad we pick up across the wider North-East as well.
How do I get a price, and will you give me a figure over the phone?
Fill in the quote form with the basics, or give us a ring. We don’t reel off a number before we understand the job — that’s how you end up with a price that changes on the day. We take your details, talk through anything awkward, and give you a proper price in writing.
Do you do small jobs and single items, or only full house moves?
Both. A single wardrobe, a few boxes, a part-load or a whole house — it’s all work to us. If it’s a small job we’ll say so and price it as one, rather than dressing it up as a full removal.
Do you pack, or do I sort that myself?
Whatever suits you. We’ll pack the whole house, or just the awkward and breakable bits while you box the rest. Tell us which and we’ll price it accordingly.
Can you handle an older terraced house — narrow stairs, back lane access?
That’s a lot of what we move round here. County Durham is full of solid old terraces with tight stairs and back-lane access. We bring the right van and kit, protect the doorways and paintwork, and get the heavy stuff round the turns without drama.
Do you offer storage if there’s a gap between houses?
Aye. If your dates don’t line up — common enough in a chain — we can store your things securely and finish the move when you’re ready. It’s handy for downsizing too, and for holding a part-load before a move abroad.
Are you insured?
Yes. We carry goods-in-transit and public liability cover, and we’ll confirm the details in writing with your price. If you’re moving anything of unusual value, tell us so it’s properly accounted for.
Do you move abroad as well as locally?
We do. Alongside local County Durham moves we run a European and Irish arm — France, Spain, Portugal and Ireland each have their own page. We handle the packing, the paperwork and delivery to the door at the far end.
Bishop Auckland · County Durham & abroad
Tell us about your move
A few details is all we need to start. We read every enquiry ourselves and work out a proper price once we understand the job — no automated figures, no pressure.
Get a price